API Keys

Updated: July 23, 2024

What Is An API?

APIs (Application Programming Interface) are a big part of the Internet that make websites optimal for users. An API is a mechanism that allows different software to communicate with each other using a set of rules, definitions and protocols in order to share and interact with data.

For example, when placing an order on a website, APIs open communication between users and servers to set up and execute the order.

In our case, many clients use APIs to integrate with CRMs and other databases. This allows external applications to communicate with Call Tools and create, delete, share and/or update information.

What Is an API Key?

API Keys are used to authenticate and authorize users in order to interact with an API. Call Tools provides users with the ability to generate API tokens that integrate with other applications.

How to Create An API Key

Go to: Integrations > API Keys

Click Create API Key to Begin.



Name (Required). Create a name for the key.

Description. Enter a brief description of its use or application. (optional).

User (Required): Select the user the key is to be associated with.

Expires On. Select a date/time for when the key will expire (optional). If no date is selected, the key remains available indefinitely.

Click Save to finish.



Postman Example

Here we use Postman to test the API. In this case, we are posting leads into Call Tools. The URL is added to indicate where the POST is going. After generating a Call Tools token, it is then added to "Headers".

In the "Body," include any information that is to posted through the API. In this case, we'll include first name, last name, home phone, and the bucket we want the contact to be added to.

Then click Send to post.



Conclusion

API Keys are used to collaborate on the platform everyday, in which our clients find value. They're an essential tool used to increase productivity, efficiency, and accuracy. For questions regarding API Keys or to see if Call Tools integrates with a specific platform, reach out to our support team.