Campaigns Part 1

Updated: March 31, 2025

A campaign is an outbound dialing feature that’s designed to efficiently call multiple contacts. By following configured settings and conditions, campaigns are designed dial at an accelerated pace that allow agents to support a high number of contacts, increase productivity, decrease down time, and generate more sales.

With Call Tools' infrastructure and engineering, campaigns are intended to be used as a powerful outbound strategy for businesses of any size.

The follow articles will cover each setting/configuration of the campaign set up.

Next Article: Campaigns Part 2 - Campaign Create and Type